2020 Acura Grand Prix Cancelled; Ticket Credit/Refund Policy Announced
The Grand Prix Association of Long Beach announced that it will not be able to conduct the 2020 Acura Grand Prix of Long Beach at a date later in the year.
The Grand Prix Association also announced a ticket credit/refund policy for 2020 Acura Grand Prix ticket holders.
“Over the past few days, we have actively pursued the possibility of rescheduling the Acura Grand Prix to a later date this year with the City of Long Beach, the Convention Center, the NTT INDYCAR SERIES, IMSA WeatherTech SportsCar Championship and our other race sanctioning bodies,” said Jim Michaelian, president and CEO of the Grand Prix Association. “We are very disappointed that we were unable to put something together for all our loyal fans and valued clients, but trying to reassemble all the elements that have made the Long Beach event such a success does not appear feasible for 2020. As a result, our attention will now be focused on planning the 46th Acura Grand Prix of Long Beach on April 16-18, 2021.”
With the Acura Grand Prix unable to be conducted, the following two options will be offered to 2020 ticket holders:
The first option allows ticket holders to receive a credit for tickets purchased which will apply to the same level of admission to the 2021 Acura Grand Prix of Long Beach event. The credit will come with a Price Protection Plan which will not only protect them against any price increase for the 2021 Acura Grand Prix but also guarantee they can purchase the same level of ticket for the 2022 event at the 2020 price.
The second option gives ticket holders a full refund (less the processing fee) by April 30, 2020.
The 2021 Acura Grand Prix of Long Beach will take place April 16-18.
UPDATE: March 20
There are a number of frequently asked questions we are receiving about the credit/refund policy. It is our hope that these answers will help you as you make your choice. Please see below:
Q: Will I be able to keep my seats for 2021?
A: If you choose the credit option, you’ll be able to keep your same seat(s) for 2021 at the 2020 price. If you choose the refund option, you will go through the regular ticket renewal process this coming fall with the applicable 2021 ticket prices.
Likewise, if you choose the credit option and would like to change your seats, we will work with you on that during the ticket renewal process in the fall.
Q: What is the processing fee that is referred to in the refund option?
A: The processing fee refers to the original processing fee you paid when you purchased your tickets. This processing fee was $7 per admission ticket with a maximum of $42 for a single order. For example, if you purchased a three-day reserved grandstand ticket at $155, you paid a total of $162. So, if you were to ask for a refund on that purchase, you would get $155 (value of the ticket) back. Your refund check will come directly from the Grand Prix Association.
Q: Why can’t I fill out the credit/refund PDF form when I open it up?
A: You must save or download the credit/refund form to your computer or mobile device before you fill it out. Once you do that, you will see all of the areas where you can fill out the form including the digital signature. If for whatever reason you can’t do the digital signature, please send the form anyway … the most important information for us is your name and order number, as well as the best way(s) to contact you. Once you have filled out the form and made your selection of a credit or refund, please send an e-mail to [email protected] with the form attached.
Q: Do you need me to mail my 2020 tickets back?